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Seagate Hard Disk Data Recovery Problems

I dropped the Seagate Freeport 2TB external drive I have been using to collate business information for our sales department. It seemed to work for a day or two afterwards and I thought there was nothing to worry about so didn’t bother about a backup. Now though when I plug the drive in, and it doesn’t matter which computer on our network I use, the drive reports an I/O error. I understand I/O means input output but that’s as far as my knowledge goes and our IT guy – who is also one of the sales team – says the chances of recovering the information are slim. I need help because there are over 2000 contacts on there with detailed notes. I’ve been told if the drive is recognizable by Disk Management then it should be possible to recover the information but that’s not the case. The same thing happens on a variety of computers. The Disk Management and BIOS pick it up but that’s as far as it goes. I could really do with some help otherwise I’m going to have to go back to our clients cap in hand to start relationship building all over again. Is it possible to recover what was on the disc?

Working in an art studio I am using a Seagate Barracuda 250GB hard drive as a backup for all of my images. It worked fine up until a month or so ago when the problems started. I have been trying to find solutions on the internet but to no avail. Different people tell me different things and I don’t know what to do for the best. It started with the occasional freezing of the screen, which resulted in my having to restart the computer, and then the drive would work fine for an hour or so before the same thing happened again. Eventually the drive stopped working altogether and when I rebooted I got something called a MBR error. The only thing I did out of the ordinary before this occurred was get rid of what Windows 7 called unused or unnecessary files. The exact error message I am getting is ‘MBR error 1 please press any key to boot from floppy’. This in itself presents a problem because none of the computers near me including those of my friends have a floppy drive. I tried booting from the Windows 7 DVD which worked and allowed me access to the disc and at this point I went into safe mode and then restarted. But now I am back to square one and am in need of a way of getting my images off the drive before it gives up altogether. Could really do with some advice?